Privacy Policy

Effective Date: September 25, 2025

DIY Pole Barns & Supplies, Inc. ("us", "we", or "our") operates https://www.diypolebarns.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We are committed to protecting your privacy. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect and How We Use It

While using our Site, we may ask you to provide us with certain personally identifiable information ("Personal Information") that can be used to contact or identify you. This may include, but is not limited to:

• Your name
• Your email address
• Your phone number

We use the information we collect for various purposes, including:

• To Provide Our Services: To process your orders, manage your account, and provide you with customer support.
• To Improve Our Site: To understand how users interact with our website so we can improve the user experience and our product offerings.
• For Marketing and Communications: To send you newsletters, promotional materials, order updates, and other information you have consented to receive. You can opt-out of marketing communications at any time.

How We Share Your Information

We do not sell your Personal Information. We may share your information only with the following categories of third-party service providers who perform essential services on our behalf:

• Payment Processors to securely handle your payments.
• Shipping Carriers to deliver your orders to you.
• Analytics Partners (like Google Analytics) to help us analyze website traffic and usage patterns.

These service providers are obligated to protect your information and are not permitted to use it for their own purposes

Log Data, Cookies, and Tracking Signals

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include your computer's Internet Protocol ("IP") address, browser type, the pages you visit, the time and date of your visit, and other statistics.

Cookies

Cookies are small files stored on your device that help our website function. We use "cookies" to collect information to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals to websites with which the browser communicates. Our Site does not currently respond to or alter its practices when it receives a "Do Not Track" signal.

Communications Policy

We may use your Personal Information to contact you via telephone, email, or SMS/text message.

SMS/Text Messaging Policy

By providing your mobile phone number and opting in, you consent to receive text messages from us.

• Purpose of Messages: You will receive messages related to promotional offers, marketing alerts, order updates, and delivery notifications.
• Message Frequency: Message frequency varies.
• Fee Disclosure: Message and data rates may apply.
• Data Privacy: We will not share or sell your mobile phone number to third parties for their marketing purposes.
• Opt-Out Instructions: You can opt-out at any time by texting STOP. You will receive a final message confirming your unsubscription.
• Customer Support: For help, text HELP or contact our customer support team.

Your Data Rights and Control

You have certain rights regarding the Personal Information we hold about you. You may request to:

• Access a copy of your Personal Information.
• Correct or update any information that is inaccurate.
• Delete your Personal Information, subject to certain legal exceptions (e.g., for order transaction records).

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

Your California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise them

• Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise the rights described above, please submit a verifiable consumer request to us by using the contact information at the end of this policy.

Data Retention and Security

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements.

Security

The security of your Personal Information is important to us. We use commercially acceptable means to protect it, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

Children's Privacy

Our Site is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately after being posted on this page. Your continued use of the Site after we post any modifications will constitute your acknowledgment and acceptance of the modified policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.